Directions & parking · Redmond, WA
Head spa and massage in Redmond, one garage away.
We are at 15220 NE Shen St, Suite 190, in the block the Aloft and Element Seattle Redmond hotels share. Turn into the garage underneath, park, and carry the ticket up to the front desk.
- Address
- 15220 NE Shen St, Suite 190, Redmond, WA 98052
- Parking
- Free. Garage under the block, validated at the front desk.
- Open
- Every day, 10 AM to 10 PM
- From
- Head spa $70 · 60-minute massage $80
In short
The Redmond location is 15220 NE Shen St, Suite 190, Redmond, WA 98052, in the block shared with the Aloft and Element Seattle Redmond hotels, open every day from 10 AM to 10 PM.
Park in the shared garage under the block — two entrances, one off NE Shen St between the hotel buildings and one off 152nd Ave NE — then hand your ticket to the front desk: parking is free with validation.
Walk-ins are welcome whenever a room is open, and the shortest massage on the menu runs 30 minutes at $50.
01 — The garage
Parking at the head spa is free.
Park in the Aloft garage under the block. Bring the ticket in and we validate it.
-
Drive in
Two entrances, both free: one off NE Shen St, one off 152nd Ave NE. Both lead to the same garage.
-
Park anywhere
It is the garage under the Aloft building, across from the Element. Take your ticket with you.
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We validate it
Hand the ticket to the front desk in Suite 190. Parking costs you nothing.
No ticket? Press the “Push Button for assistance” at the gate.
Full directions
We’re conveniently located in the parking garage of the Aloft Hotel, directly across from the Element Hotel. You can find us at 15220 NE Shen St, Suite 190, Redmond, WA 98052. Please park in the Aloft parking garage; we validate parking (parking free). If you cannot get a parking ticket, please press the “Push Button for assistance.”
02 — On the map
The head spa on the map.
- Address
- 15220 NE Shen St, Suite 190, Redmond, WA 98052
- Phone
- (425) 497-9700
- Landmarks
- Aloft & Element Seattle Redmond · 152nd Ave NE · NE Shen St
- Serving
- Redmond, Bellevue, Kirkland, Sammamish, Bothell, Woodinville, Issaquah, Duvall.
Circling the block on the day? Call (425) 497-9700 and we will talk you into the garage. It takes about as long as reading this sentence.
03 — Coming from
Seven ways to the head spa, one garage.
Eastside traffic writes its own schedule, so every number below is a range and none of them is a promise. Leave a few minutes early and arrive unhurried — that part matters more than the route you pick.
| Coming from | Main route | Typical range |
|---|---|---|
| Bellevue | SR 520 | 15–25 min |
| Kirkland | Willows Rd NE / SR 202 | 15–25 min |
| Sammamish | E Lake Sammamish Pkwy | 15–30 min |
| Bothell | Willows Rd NE / SR 522 | 20–35 min |
| Woodinville | SR 202 / Avondale Rd NE | 15–30 min |
| Issaquah | I-90 · I-405 · SR 520 | 25–40 min |
| downtown Redmond, Overlake & the Microsoft campus | SR 202 · 2 Line | 5–15 min |
From Bellevue
SR 520
SR 520 east, then off at the Overlake exits — you want the Overlake side of Redmond, not downtown. Somewhere in the 15-to-25-minute band depending on traffic. The eastbound afternoon crawl is the only thing that really moves that number.
From Kirkland
Willows Rd NE / SR 202
Two honest options. Willows Rd NE runs down the Sammamish River valley and skips the freeway entirely; NE 85th St across to Redmond Way (SR 202) is the more direct line. Both usually land between 15 and 25 minutes depending on traffic, and Willows is the calmer drive once the evening rush starts.
From Sammamish
E Lake Sammamish Pkwy
Come up East Lake Sammamish Parkway with the water on your left, or run 228th Ave NE north to SR 202 and cut west through Redmond. Call it 15 to 30 minutes depending on traffic and on which end of the plateau you started from.
From Bothell
Willows Rd NE / SR 522
Drop into the valley and follow Willows Rd NE south, which is the pretty version, or take SR 522 across to Woodinville and come down SR 202. Plan on 20 to 35 minutes depending on traffic.
From Woodinville
SR 202 / Avondale Rd NE
SR 202 — the Woodinville–Redmond road — brings you into Redmond without touching a freeway. If you are starting from the Woodinville–Duvall side instead, Avondale Rd NE is the cleaner run down into town. Roughly 15 to 30 minutes depending on traffic.
From Issaquah
I-90 · I-405 · SR 520
The longest of the seven. I-90 to I-405 north, then east on SR 520, is the default; East Lake Sammamish Parkway north along the lake is the swap worth making when the freeways look ugly. Budget 25 to 40 minutes depending on traffic.
From downtown Redmond, Overlake & the Microsoft campus
SR 202 · 2 Line
This is the short one. From downtown Redmond it is Redmond Way (SR 202) west, then down toward 152nd Ave NE — roughly 5 to 15 minutes depending on traffic. From Overlake or the Microsoft campus you are already in the neighborhood. The Redmond 2 Line runs through Overlake and downtown Redmond, so light rail plus a walk at this end is a genuine option — check which stop sits closest before you set out.
Each of those drives has its own page, written for the people who make it: Bellevue by rail or SR 520, Kirkland on a weekend, Sammamish over the plateau, and the Microsoft campus, already in the neighborhood.
04 — Hours & walk-ins
Ten to ten, seven days.
The studio keeps one schedule, with no seasonal version of it: 10 AM to 10 PM, Monday through Sunday. A basin session at 8 PM on a Tuesday is as normal here as a Saturday afternoon, and the late-booking page counts back from close for each session length.
Walk-ins are welcome — it is printed on our door and we mean it. What a walk-in gets is whatever is open at that moment, which on a quiet weekday is most of the menu and on a Friday evening might be a 30-minute back massage instead of the 90-minute session you pictured. Calling ahead is how you choose. Booking online through Fresha does the same job at midnight when nobody is at the desk.
Prices are posted in full on the services page — head spa from $70, an hour of massage $80, couples $160 for two guests, and every tier broken down on the price list. Anything else you are wondering about before you drive over is probably answered on the FAQ.
One honest note
Massage and scalp care may help with relaxation and everyday muscle tension — which is also how the National Center for Complementary and Integrative Health describes it. Mayo Clinic files relaxation techniques under stress management rather than treatment, which is the right shelf for an hour here too. Neither is a substitute for medical care. NCCIH's consumer tips also say to tell whoever is treating you about any health condition first: if you are pregnant, managing something, or working around a recent injury, check with your clinician and then say so at the desk.
- Hours
-
- Mon — Sun 10:00 — 22:00
- Parking
- Free parking in the hotel garage — bring your ticket in for validation.
- (425) 497-9700 Book Online
You know the way. Now pick a room.
The Redmond location is 15220 NE Shen St, Suite 190, Redmond, WA 98052. Ten in the morning to ten at night, every day of the week, with the garage ticket validated on your way out.
Where do I park at the Redmond location? +
In the shared garage under the block. Turn in from NE Shen St, between the Aloft and Element hotel buildings, and park anywhere. Take your parking ticket with you — the front desk validates it, so the parking costs you nothing.
Is parking free? +
Yes, with validation. Bring the ticket in when you arrive and hand it to the front desk during your visit. There is no charge and nothing to claim back later.
Which suite is the studio in? +
Suite 190. The garage is where the car stays; the studio is in the building above it, so from your parking space you head into the building rather than back out to the street.
What is the address? +
The Redmond location is 15220 NE Shen St, Suite 190, Redmond, WA 98052 — on the Overlake side of Redmond, just off 152nd Ave NE. Open every day from 10 AM to 10 PM.
Are you open on weekends, and how late? +
Every day of the week, 10 AM to 10 PM, weekends included. There is no shortened Sunday and no seasonal schedule. A 90-minute session needs to start by 8:30 PM to finish before the doors close.
Can I get there without driving? +
The 2 Line serves both Redmond and Bellevue, and the last leg from the stop is genuinely a walk. Check Sound Transit for current times and for the stop closest to 15220 NE Shen St before you set out.